Support

Get help with products, digital downloads, setup instructions, and purchase questions.

Before and after purchase support

Bitovia.shop support is available for product questions, checkout guidance, and setup help. For the fastest help, include your order ID if you have one.

Digital delivery

Help with accessing digital downloads after purchase.

Setup instructions

Questions about setup steps and included instructions.

Secure checkout

Questions about product buttons and checkout flow.

Product guidance

Help choosing the right creative workflow tools.

Where do support messages go?

The contact form opens your email app with a prefilled message addressed to Lexpaterson42@gmail.com. You still need to send the email from your mail app.

Do you offer automatic contact form sending?

Not currently. Automatic delivery would require an email service or backend API key. This site uses a mailto fallback so it does not fake message delivery.

What should I include?

Include your name, email, order ID if available, product name, and a clear description of the question.

Send a support email

Direct email: Lexpaterson42@gmail.com